Thursday 9 October 2014

Customer Satisfaction is Important : Investors Clinic

Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses.
Top six reasons why customer satisfaction is so important:
  • It’s a leading indicator of consumer repurchase intentions and loyalty
  • It’s a point of differentiation
  • It reduces customer churn
  • It increases customer lifetime value
  • It reduces negative word of mouth
  • It’s cheaper to retain customers than acquire new ones
Investors Clinic Customer’s Feedback
I would like to take this opportunity to thank you for all the support provided by your company representatives. Services and the attention provided by you and your company in responding to our queries and getting the things done on time are quite good.
Regards,
Sanjay Gupta
Sir,
My experience with investors clinic is very good, specially your executives who give me valuable support and feedback at the time when i was confused about property.
Thanks u all
Regards
Amit Sajwan
Dear Team,
First time I was dealing with Investor Clinic regarding the Flat..overall Experience was good….
Regards
Varun

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